When veterinarians tell clients that their beloved elderly cat has hyperthyroidism, they may be making a routine diagnosis, but the pronouncement likely is dramatic, frightening, and confusing for the clients. The explanation of the condition will influence clients’ short-term decisions, as well as their long-term management of the patient.
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If a client seems confused or distressed, it is important to acknowledge that is a normal response. They want, and need, to hear that their pet will be okay.
Veterinarians can convey that information with these answers to frequently asked questions: