Clinical Skills

Money Talk

Navigate the sensitive topic of the cost of veterinary care. Learn strategies for effective financial communication with pet owners.


Is the cost of care always the elephant in the examination room, or is that an unfounded assumption? In this episode of Clinician’s Brief Partner Podcast, host Dr. Beth Molleson sits down with Dr. Tracey Deiss to discuss new survey results that shed light on the factors influencing veterinary recommendations and the driving forces behind pet owner treatment decisions. Dr. Deiss also shares how using the PAWs acronym can help leave ‘assumption bias’ at the door the next time you create a treatment plan.

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