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In this episode, host Alyssa Watson, DVM, is joined by Kate Boatright, VMD, to discuss her recent Clinician’s Brief article, “Top 5 Tips for Managing Emergencies in General Practice.” These critical “surprises” can really throw a day off. Dr. Boatright shares her practical approach to handling emergency cases, even when you’ve got a smaller team and a fuller schedule.
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Key Takeaways
Unexpected critical cases aren’t always walk-ins or same-day urgent appointments; sometimes they’re scheduled as a wellness visit with a surprise.
Make preparation a priority. Equip veterinary technicians with what they can do to rapidly initiate care, make getting resuscitation codes a routine, and have someone assigned to maintain and update the crash cart.
Communicate early and openly with clients, including the ones who are involved in the emergency and the ones who are being affected by the emergency.
When having that initial cost discussion for stabilization, lead with an emphasis on care, then follow up with the dollar amount.
Work with your local ERs by calling ahead with transfers, seeking advice before any transfer happens, or even just reaching out to establish connections and become familiar.
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Website: CliniciansBrief.com/Podcasts
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The Team:
Alyssa Watson, DVM - Host
Alexis Ussery - Producer & Multimedia Specialist