Heather Prendergast, RVT, CVPM, SPHR, has been in the veterinary industry for more than 26 years, working in small animal practice, as a consultant, and now as an educational development specialist for Patterson Veterinary. She authored the book Front Office Management for the Veterinary Team and lectures nationally on practice management and veterinary nurse-related initiatives.
FUN FACT: Heather drives a customized Harley Davidson Fat Boy when time allows.