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How Client Experience Can Lead to a Lifetime of Better Care with Dr. Weinstein

Peter Weinstein, DVM, MBA, Southern California Veterinary Medical Association

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Do you love Clinician's Brief: The Podcast? Well, you're in luck! Clinician's Brief: Partner Podcast is coming early 2021! Join our host Katie Berlin, DVM, as she dives into conversations with industry leaders on clinical and business topics. Enjoy this sneak peek series with Dr. Berlin, brought to you by CareCredit and Pets Best.

In the second episode of our 5-part series exploring the value of proactive pet care, host Katie Berlin, DVM, talks with Peter Weinstein, DVM, MBA, about rethinking the way our clients experience veterinary medicine—and how that experience can affect the quality of care their pets receive. Dr. Weinstein discusses lower-stress visits, ways to use technology, and lessons learned during this year of curbside care to shift our focus to our clients and encourage loyalty, trust, and return visits.

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The Team:

  • Katie Berlin, DVM - Host
  • Alexis Ussery - Producer & Digital Content Coordinator
  • Randall Stupka - Podcast Production & Sound Editing
This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcasts are the sole opinions of the speakers. Your receipt of this material constitutes your acceptance of these terms and conditions.
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