Podcast: How Client Experience Can Lead to a Lifetime of Better Care with Dr. Weinstein
Peter Weinstein, DVM, MBA
Sponsored by CareCredit and Pets Best
In the second episode of our 5-part series exploring the value of proactive pet care, host Katie Berlin, DVM, talks with Peter Weinstein, DVM, MBA, about rethinking the way our clients experience veterinary medicine—and how that experience can affect the quality of care their pets receive. Dr. Weinstein discusses lower-stress visits, ways to use technology, and lessons learned during this year of curbside care to shift our focus to our clients and encourage loyalty, trust, and return visits.
Contact us:
Podcast@briefmedia.com
Where to find us:
Twitter: @cliniciansbrief
Instagram: @clinicians.brief
The Team:
Katie Berlin, DVM - Host
Alexis Ussery - Producer & Digital Content Coordinator
Randall Stupka - Podcast Production & Sound Editing
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